Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Welcome to Nestingo ("we", "us", or "our"). Our web application is designed to help students and working professionals search, book, and manage PG accommodations and flats across India. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

2. Information We Collect

We collect the following types of personal data when you use our platform:

Personal Identification

Name, age, gender, and government-issued ID proof (such as Aadhaar, PAN, or passport).

Contact Details

Email address, phone number, and postal address.

Account Information

Username, password, and preferences.

Booking Details

Accommodation preferences, booking history, and payment information (credit/debit card details, UPI, etc.).

Usage Data

Browsing activity, device information, IP address, and cookies.

Communications

Any messages or feedback you send to us.

3. How We Use Your Information

Your information is used for the following purposes:

  • To create and manage your account.
  • To facilitate property searches, bookings, and payments.
  • To communicate booking confirmations, updates, and customer support.
  • To personalize your experience and provide relevant property recommendations.
  • For marketing, promotions, and service improvement (with your consent, where required).
  • For analytics and research to enhance our platform.
  • To comply with legal obligations.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

With Property Owners/Managers

To process your booking and facilitate communication.

With Service Providers

For payment processing, IT support, analytics, and marketing services.

With Legal Authorities

When required by law or to protect our rights and users' safety.

With Your Consent

For any other purpose disclosed to you at the time of collection.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login details.
  • Analyze site traffic and usage patterns.
  • Personalize content and advertisements.

You can manage your cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information.
  • Secure server infrastructure.
  • Regular security audits and staff training.

However, please note that no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on applicable laws, you have the right to:

  • Access, correct, or update your personal information.
  • Request deletion of your data.
  • Withdraw your consent at any time (where processing is based on consent).
  • Object to or restrict certain types of data processing.
  • Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at the details below.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When no longer needed, your data will be securely deleted or anonymized.

9. Children's Privacy

Our platform is intended for users who are 18 years or older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us so we can remove the information.

10. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed.

11. Contact Us

If you have any questions or concerns about this privacy policy or your data, please contact us at:

Company: Nestingo Realtytech and Infrarent Private Limited

Support: support@nestingo.com

Phone: 7610900029