Frequently Asked Questions

Browse through our most common questions by category

How do I create an account on Nestingo?

To create an account, click on "Sign Up" and enter your phone number. You'll receive an OTP to verify your number. Once verified, complete your profile with basic information.

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How can I update my profile information?

Go to your profile section after logging in. You can update your name, email, phone number, and other personal details. Make sure to save your changes.

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I forgot my password. How do I reset it?

Nestingo uses phone number-based authentication with OTP. Simply enter your phone number on the login page and request a new OTP to access your account.

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How do I search for properties?

Use the search bar on the homepage to enter your preferred location. You can then filter results by price range, property type, amenities, and availability.

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Are all listed properties verified?

Yes, all properties on Nestingo are verified by our team. We check property ownership, authenticity of photos, and accuracy of details before listing.

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Can I save properties to view later?

Yes, you can add properties to your wishlist by clicking the heart icon. Access your saved properties from your profile dashboard.

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How do I book a property visit?

Click "Book Visit" on any property listing, select your preferred date from the calendar, and confirm your booking. You'll receive instant confirmation.

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Can I reschedule or cancel my visit?

Yes, you can reschedule or cancel your visit up to 2 hours before the scheduled time. Go to "My Bookings" to manage your visits.

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What should I bring for a property visit?

Bring a valid ID proof and any questions you want to ask the property owner. It's also good to have your requirements list ready.

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How does Nestingo ensure my safety during visits?

We verify all property owners, provide their contact details, and recommend meeting during daylight hours. Always inform someone about your visit schedule.

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What if I face issues with a property owner?

Contact our support team immediately. We have a zero-tolerance policy for harassment or fraud. Use our in-app reporting feature or call our helpline.

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Does Nestingo charge any commission or fees?

No, Nestingo is completely free for tenants. There are no hidden charges, commission, or booking fees. You deal directly with property owners.

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How do I pay rent and security deposit?

Payment is made directly to the property owner as per your rental agreement. Nestingo doesn't handle rent payments - we only facilitate the connection.

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